Shipping policy
Shipping Policy
Delivery Area
We currently deliver within England only. We do not offer international shipping or delivery outside England at this time.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and bank holidays).
Once your order has been dispatched, you will receive a confirmation email. Tracking details will be provided where applicable.
Shipping Carriers
We use trusted UK couriers to deliver your orders, including:
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Royal Mail
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Evri
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DPD
The courier used will depend on your order size, value, and delivery location.
Delivery Options & Rates
Standard Delivery
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Cost: £3.99 (flat rate)
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Delivery Time: 2–5 business days after dispatch
Free Standard Delivery
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FREE on orders over £50
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Automatically applied at checkout
Delivery times are estimates and may vary during busy periods or due to courier delays.
Order Tracking
Tracking information will be provided via email once your order has been dispatched, where the selected courier offers tracking.
Incorrect or Incomplete Address
Please ensure your delivery address is entered correctly at checkout.
We are not responsible for delays, losses, or returned parcels caused by incorrect or incomplete address details.
If an order is returned to us due to an address issue, additional postage fees may apply to resend the order.
Delivery Delays
While we aim to meet all delivery estimates, delays may occasionally occur due to circumstances beyond our control, such as weather conditions, courier delays, or peak seasons.
Missing or Lost Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at beauty.lane.boutique@outlook.com with your order number, and we will investigate with the courier.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
📧 beauty.lane.boutique@outlook.com